Delivery
Track your delivery here.
Spend just £40 to qualify for free tracked UK delivery. Next Day option also available.
Orders are fulfilled Monday-Friday (exc. bank holidays). Order by 2pm for same day fulfilment.
We use a letterbox size box wherever possible for your convenience and packaging is recyclable.
UK Delivery
Fast, flexible, affordable and very reliable delivery with Royal Mail Tracked
- Monday-Sunday (Sunday in major cities & towns).
- Tracked to delivery point with photo confirmation.
- Receive predicted day/time of delivery by SMS/email.
- In-flight delivery options (change date/location in the Royal Mail App).
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Set a Safeplace using the Royal Mail App.
STANDARD DELIVERY
Royal Mail Tracked
2 to 4 days (90% 2 days)
FREE - for orders over £40
£2.99 - orders under £40
PRIORITY DELIVERY
Royal Mail Tracked 24
1 to 2 days (95% 1 day)
Order by 2pm Mon-Fri
Delivered Mon-Sun
£3.99
NEXT DAY BY 1PM*
Special Delivery (Signed-For), Royal Mail
Order by 2pm Mon-Fri
£6.99 or FREE if you spend over £120
- Tracked & signature required
- Delivery by 1pm Mon-Sat
- Most of UK covered, see exceptions
International Delivery
Ireland
Tracked International post (delivered by An Post)
3-5 working days
£7.95
Customs duties/taxes from UK to Ireland: https://www.citizensinformation.ie/en/consumer/shopping/buying_online_from_uk_after_brexit.html
Europe
Tracked International Postal Service
3-6 working days
£9.95
Rest of the world
Tracked International Postal Service
5-8 working days
£14.95
Unfortunately we can't ship to the USA or Canada.
Customs - Shipments sent outside of the UK may incur customs duties/taxes which are the responsibility of the recipient and we cannot be held liable for any unfortunate delays at Customs. (This includes shipments to the EU).
FAQ
Can you deliver to a hospital?
Delivering to a hospital is allowed, but we cannot be responsible for any packages that go missing once delivered. Hospitals can be very large and their postrooms not always reliable, so please proceed with caution.
Where can't you deliver to?
While we're more than happy to deliver your order to your place of work, there are a few exceptions. For reasons out of our control, we can't deliver to any of the following:
• Military Bases / British Forces Post Office
• HM Prisons
• P.O. Boxes
• Countries affected by conflict, embargoes, etc
• USA and Canada
We can deliver to hospitals but please see the note above.
What if my parcel is late or appears to be lost?
You can track your delivery here.
If you have any problems with a delivery please contact us and we will do our very best to resolve it (99% of deliveries arrive on time!).